Q: How can I get a refund?

A: 

RETURN POLICY: 

Before returning any orders, please email shopdandybabes@gmail.com that you would like to return the item(s) from your order. Please note all returns are processed as store credit. 
  • Items must be returned within 16 days of receiving your order.
  • Merchandise must be unwashed and unworn.
  • All accessories, home goods, stationery and vintage are FINAL SALE!
  • Gift cards CANNOT be returned. A gift card is FINAL sale.
  • Please allow 3-5 business days for return processing.
  • Shipping cost is NOT covered. You will be responsible for the return shipping label.
  • Any returns past the policy will not be accepted or store credited.

 

Exchanges

  • We cannot ensure that the item you want to exchange will still be in stock. We suggest returning your items and re-ordering the item you want. 

If your order is damaged, send an email to shopdandybabes@gmail.com and it will be taken care of. Once packages are shipped, Dandy Babes is not not responsible for loss or delay due to the postal service.


​All items will be inspected before being shipped to ensure safe arrivals.

Please note, we are not responsible for your package once it is shipped. 

 Q: How does the vintage collection work?

A: Our vintage collection is handpicked from various locations across the country and hours are spent sourcing multiple times a week to stock up on the new-to-you vintage. Many pieces are also re-designed by hand making them even more one of a kind!

Please note that​ vintage items are pre-loved so they may have some signs of wear, anything noticeable will be mentioned. Again, vintage items cannot be returned. 

Q: Do you use eco-friendly packaging?

A: Yes! We now use 100% recycled + recyclable polymailers or cardboard boxes as well as paper tape instead of plastic!

Most of our polymailers are also reusable as they come with a dual adhesive strip!

We also re-use all boxes, wrapping paper and bubble wrap that we receive from other orders to ship out new orders. 

Q: When is your brick-and-mortar store opening up? 
A: We are NOW open at 343 Douglas Ave, Nashville, TN!!